Supplementary Terms

If you are a user located in one of the following countries: Hong Kong SAR, Macau SAR, Taiwan China Australia, Japan, the State of California in the United States, Kingdom of Saudi Arabia, United Arab Emirates, the terms set forth under your jurisdiction apply to you in addition to the terms set forth in our Privacy Policy.

Hong Kong SAR

If you choose not to provide personal information, you may not be able to use some of the features of UGREEN properly.

As a user in the Hong Kong SAR, you have the legal rights (to the extent permitted by applicable laws and regulations) to the personal information we hold about you.

You have the right to make an access request to obtain a copy of the data we process about you. You can also exercise the right to data correction and the right to stop the use of personal data for direct marketing purposes.

Macau SAR

If you choose not to provide personal information, you may not be able to use some of the features of UGREEN properly.

As a user of the Macau SAR, you have the legal rights (to the extent permitted by applicable laws and regulations) to the personal information we hold about you.

You have the right to make an access request to obtain a copy of the data we process about you. You may also exercise the right to data correction and the right to stop the use of personal data for direct marketing purposes, or the right to object to using your personal data based on your own reason.

Taiwan( China)

We do not knowingly collect or solicit personal information from children under the age of 7, nor do we knowingly allow children under the age of 7 to register with UGREEN. If you are under the age of 7, please do not attempt to use or register with UGREEN, or provide us any personal information about yourself. Even if a user under the age of 7 uses UGREEN and its services, he or she must not provide us with any personal information. If the user is located in Taiwan, and is under 20 years of age, you must obtain parental/guardian consent to use UGREEN and its services.

We will first obtain your consent before transferring your personal information in order to provide you with personalized advertising (if any). You may exercise the rights set forth in Article 3 of the Personal Data Protection Act to: (1) access your personal information for inspection and review; (2) obtain a copy of your personal information; (3) supplement or correct your personal information; (4) request that we stop collecting, processing or using your personal information; and (5) request that we delete your personal information. To the extent permitted by law, our ability to comply with your request may be limited.

Australia

By clicking "Accept" you consent to the transfer of your information across borders to any country in which our database is located or to any country in which our service providers are located.

We take reasonable steps to ensure that the receipt and processing of your personal information by third parties located outside of Australia complies with Australian privacy laws. However, you acknowledge that we have no control over, and are not responsible for, the actions and omissions of such third party recipients.

If you are dissatisfied with our response to your privacy complaint involving your personal information, you may contact us via email: cnfw@ugreen.com.

Japan

By clicking on "Accept" you are consenting to the transfer of your information across borders to any country where our database is located or to any country where our service providers are located.

When you provide data to us, you need to know that China is not a country that has obtained an adequacy determination under Article 45 of the GDPR, and is not a member of APEC's CBPR system or the OECD. For information on the personal information protection systems of major countries and regions, please visit the website of the Commission for Personal Information Protection: https://www.ppc.go.jp/en/index.html

United States

We do not collect personal information from children under the age of 13. If you are a child under the age of 13 and need to use UGREEN's products or services, please obtain prior consent from a parent/guardian and their confirmation of this Privacy Policy. If you are a parent of a child under the age of 13 and do not agree with the content of this rule, please ask your child to immediately stop accessing/using UGREEN products or services. You have the right to request access to, stop, delete, and disclose your child's information through cnfw@ugreen.com.

State of California

This section applies to California residents covered by the California Consumer Privacy Act of 2018 ("CCPA").

The CCPA provides California residents with certain legal rights, such as the right to access, delete, disclose or "prohibit the sale" of information, subject to exceptions.

If you use UGREEN's products or services, we may collect and disclose your personal information as described in the Checklist of Personal Information. For more information about the uses and other specifics of each type of personal information, please refer to this Privacy Policy and "Checklist of Personal Information ".

We do not and have not sold your personal information to third parties in the way the term "sale" is traditionally understood or "sold" as defined by the CCPA. If you are a California resident covered by the CCPA and the CCPA does not recognize an exemption that applies to you or your personal information, you have the right to.

  • Request that we disclose to you, free of charge, the following information stored during the 12 months prior to your request: the categories of your personal information, the categories of sources; the purposes for which your personal information was collected; the categories of third parties to whom personal information about you was disclosed, the categories of personal information disclosed (if applicable), the purposes for which personal information about you was disclosed; the specific personal information collected about you.
  • You may request that we delete personal information about you, unless the CCPA recognizes an exemption.
  • When you exercise your rights under the CCPA, you may not unlawfully discriminate on the basis of your exercise of those rights.

We will complete all verified applications within 45 days. If necessary, we may extend the 45-day period and an explanation for the delay will be included at that time.

Please note that in order to protect your information, we will need to verify your identity before responding to any exercise of rights request. In some cases, we may need to collect additional information to verify your identity, such as a government-issued identification document.

You may wish to log in to your account and manage your data there, as well as exercise your rights to other data (if any) by contacting cnfw@ugreen.com.

Under the CCPA, you may exercise your rights by contacting us via cnfw@ugreen.com, or you may authorize an agent to make a request on your behalf. For requests made by an agent, we may ask you to verify your identity directly with us and to confirm with us the permission of the request submitted by your agent.

Kingdom of Saudi Arabia

We do not transfer your personal information across borders to any country where our database is located or to any country where our service providers are located.

Your information is stored on local servers in the Kingdom of Saudi Arabia. Once the purpose for which your personal information was collected has ended, we will delete your personal data to the extent required by law.

You consent to the collection, use, correction, deletion, sharing and storage of your personal information as set forth in this Privacy Policy (including the Supplementary Terms), including (without limitation) for the purpose of displaying personalized advertisements to you in connection with your use of the Services. If you need to make such a request, please contact us (the person responsible:MENGXIN HE) at cnfw@ugreen.com.

United Arab Emirates

By clicking on "Accept" you are consenting to the transfer of your information across borders to any country where our database is located or to any country where our service providers are located.

You may request that we notify you of the purposes for which we use, disclose, correct, discontinue using or providing, and/or delete any and all personal information we store about you. If you need to make such a request, please contact us via cnfw@ugreen.com (responsible person:MENGXIN HE). We may also use the personal information you provide for the purpose of displaying personalized advertisements to you when you use the Services. For information on personal information protection systems in major countries and regions, please visit the website of the Commission for Personal Information Protection at https://www.ppc.go.jp/en/index.html